Privacy Policy for CoachJimmyK.com

Company Information:
CoachJimmyK.com
865 NE Tomahawk Island Dr #222
Portland, OR 97217
Email: [email protected]

Effective Date: March 07, 2025

At CoachJimmyK.com, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and protect your data when you visit our website, make a purchase, or interact with our services. By using CoachJimmyK.com, you agree to the practices described in this policy.

1. Information We Collect

We collect the following types of information:

Personal Information: When you place an order, we collect details such as your name, shipping address, billing address, email address, and phone number.
Payment Information: If you choose to save your credit card details for future purchases, this data is tokenized and securely stored by our payment processor, Stripe (see Section 4 for details).
Website Usage Data: We collect non-identifying information about how you interact with our site, such as IP address, browser type, device information, pages visited, and time spent on the site.
Guest Checkout: If you opt for Guest Checkout, we collect only the information necessary to process your order (e.g., shipping details) and do not require account creation.

2. How We Collect Information

We use the following technologies to collect data:

Magento: Our e-commerce platform, Magento, collects and processes order-related information to facilitate your shopping experience.
Google Analytics: We use Google Analytics to track website usage and performance, collecting anonymized data to improve our services.
Cloudflare: Cloudflare provides security and performance optimization, collecting IP addresses and other technical data to protect our site from threats.
Stripe: Our payment processor, Stripe, handles payment information securely during transactions.
Stamps.com: We use Stamps.com to generate shipping labels, sharing necessary shipping details to fulfill your order.

3. How We Use Your Information

We use your information to:

Process and fulfill your orders, including shipping and customer support.
Communicate with you about your purchases, account (if applicable), or updates to our policies.
Improve our website and services through analytics and performance monitoring.
Protect against fraud and ensure the security of our site.

4. How We Store and Protect Your Information

Payment Data: If you choose to store your credit card information, it is tokenized and securely managed by Stripe. We do not store full credit card details on our servers.
Security Measures: We use industry-standard encryption (e.g., SSL) and rely on Cloudflare to safeguard data during transmission and protect against unauthorized access.
Data Retention: We retain your information only as long as necessary to fulfill your orders, comply with legal obligations, or resolve disputes. Guest Checkout data is retained only until the order is completed unless further retention is required by law.

5. Sharing Your Information

We Do Not Sell or Rent Your Information: Your personal data is never sold, rented, or shared with third parties for marketing purposes.
Service Providers: We share limited data with trusted third-party providers (e.g., Stripe for payments, Stamps.com for shipping) solely to process your orders and deliver our services. These providers are bound by confidentiality agreements and applicable data protection laws.
Legal Requirements: We may disclose information if required by law, such as in response to a court order or government request.

6. Your Choices

Guest Checkout: For enhanced privacy, you may use Guest Checkout to avoid creating an account. Guest Checkout limits the data we retain to what’s needed for your order.
Opt-Out of Analytics: You can disable cookies or use browser settings to limit tracking by Google Analytics. Visit Google’s opt-out page for more details.
Access and Updates: If you have an account, you can review or update your information by logging in. To request access to or deletion of your data, contact us at [email protected].

7. Cookies and Tracking Technologies

We use cookies and similar technologies (e.g., via Magento and Google Analytics) to enhance your experience, analyze site usage, and ensure functionality. You can manage cookie preferences through your browser settings, though disabling cookies may affect site performance.

8. Third-Party Links

Our website may contain links to external sites (e.g., Stripe, Stamps.com). We are not responsible for the privacy practices of these third parties. We encourage you to review their policies before providing personal information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this policy periodically.

10. Contact Us

If you have questions, concerns, or requests regarding your privacy or this policy, please reach out to us at:
Email: [email protected]
Address: 865 NE Tomahawk Island Dr #222, Portland, OR 97217